Effective Date: March 28, 2025

Welcome to Sherry Bake and Cake! We strive to provide the best quality products and services. Please read our Shipping & Return Policy to understand our procedures regarding order deliveries and returns.

 

Shipping Policy

1. Order Processing & Delivery

  • Orders are processed within 24-48 hours after confirmation.
  • Delivery time varies based on location but typically takes 2-5 business days within Bangalore.

  • We offer same-day delivery for select locations; additional charges may apply.
  • You will receive a confirmation email with tracking details once your order is dispatched.

2. Shipping Charges

  • Free delivery is available on orders above ₹500 within Bangalore.

  • A standard delivery charge applies to orders below ₹500.

  • Express delivery options are available at an additional cost.

3. Delivery Issues

  • If you do not receive your order within the estimated time, please contact our support team.

  • In case of incorrect address details provided, we are not responsible for non-delivery.

 

Return & Refund Policy

1. Eligibility for Returns

  • Due to the perishable nature of our products, returns are not accepted unless the item is damaged or incorrect.

  • If you receive a defective or incorrect product, please notify us within 24 hours of delivery.

2. Refund & Replacement Process

  • To request a refund or replacement, email us at [Your Email] with order details and clear photos of the product.

  • Upon verification, we will offer a replacement or issue a refund within 5-7 business days.

  • Refunds will be processed via the original payment method.

3. Non-Refundable Items

  • Customized cakes, special orders, and perishable items are non-refundable.

  • Orders canceled after confirmation are not eligible for a refund.

 

Contact Us

If you have any questions regarding our Shipping & Return Policy, please contact us at:

Sherry Bake and Cake

Address: 5th Cross, BSK 3rd Stage, Chennamanakere Achkut
Bangalore – 560085

Phone number:- 9620202229

By placing an order, you agree to our Shipping & Return Policy.